Collector Treasurer Division

Contact Us

Kathleen O'Brien-Moore
Collector Treasurer

Susan Patnaude
Deputy Treasurer

Office Hours
Monday to Friday
8:00 AM to 4:30 PM
T: 413-263-3006



 Pay Bills using your Checking Account, Credit or Debit Card

   Pay Bills using your Checking or Savings Account



Tax Lien Auction Sale


Billtrust Online Bill Pay Frequently Asked Questions


How do I enroll in online billing?

How do I pay my bill online?

How do I link multiple bills to one account?

I forgot my username, how do I look it up?

How do I reset my password?

How can I setup automatic payments?

How can I change my email address for my Billtrust account?

How can I view payment history?

How can I view bills from this past year?

How do I cancel my account?

How do I remove bills from my account?



Abandoned Property (Unclaimed Checks)

The office of the Treasurer now has a database to serve as a notice to owners of checks issued by the Town of West Springfield which have not been cashed and are deemed abandoned

Click here to view the database